• Bookings can be made through our website, WhatsApp, or other official channels.
• Please provide accurate travel details when making a reservation.
• Reservations are confirmed after receiving our confirmation message.
• Some bookings may require a deposit to secure your reservation.

• Payments can be made via bank transfer, cash, or other approved payment methods.
• Full payment may be required before or on the day of the tour.
• Additional services requested during the trip may incur extra charges.
• All prices are listed in Indonesian Rupiah (IDR) unless otherwise stated.

• Cancellation requests must be submitted through our official contact channels.
• Refund eligibility depends on the cancellation notice period.
• No refunds are available for no-shows.
• Tours may be rescheduled due to weather or other unforeseen circumstances.

• Guests must arrive at the agreed pickup location on time.
• Tour itineraries may change due to weather, traffic, or local conditions.
• Drivers reserve the right to adjust routes for safety and operational reasons.
• Private tours follow the agreed itinerary unless changes are requested.

• Provide accurate booking information.
• Follow the instructions of the driver or tour guide.
• Take care of personal belongings during the trip.
• Respect local customs, attractions, and the environment.

• Always follow safety instructions provided by our team.
• Wear seat belts whenever available.
• Children should be accompanied by an adult.
• Guests participate in tour activities at their own responsibility.

• We are not responsible for delays caused by traffic, weather, or force majeure.
• We are not liable for lost, stolen, or damaged personal belongings.
• Guests are responsible for any damage to the vehicle caused by negligence.

• Prices are subject to change without prior notice.
• Confirmed bookings will use the agreed booking price.
• Additional requests outside the itinerary may require extra payment.

• Personal information is used only for booking and service purposes.
• Customer information will be kept confidential.
• We do not share personal data with third parties without permission, except as required by law.

For questions regarding these Terms & Conditions, please contact Lembongan Michelle Taxi through our official contact channels.