PRIVASI POLICY

Privacy Policy

At Lembongan Michelle Taxi, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following information when you use our website or make a booking:

• Full name
• Email address
• Phone or WhatsApp number
• Pickup and drop-off location
• Tour preferences and travel details
• Payment information (when applicable)

Any additional information you voluntarily provide

2. How We Use Your Information

Your information is used to:

• Process and confirm your bookings
• Provide transportation and tour services
• Respond to your inquiries and customer support requests
• Improve our website and services
• Send booking confirmations and service updates
• Comply with legal obligations when required

3. Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Our trusted service partners when necessary to complete your booking
• Government authorities if required by applicable laws and regulations

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

These measures include:

• Secure data storage
• Restricted access to personal information
• Regular monitoring of our systems

5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your personal data where applicable
• Withdraw consent for certain data processing activities
• Contact us regarding any privacy concerns

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your booking and provide our services
• Meet legal and accounting requirements
• Resolve disputes and enforce our policies

Once the information is no longer required, it will be securely deleted or anonymized.

9. Changes to This Privacy Policy

Lembongan Michelle Taxi reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Lembongan Michelle Taxi

Address: Sakti, Kec. Nusa Penida, Kabupaten Klungkung, Bali 80771
Phone / WhatsApp: +62 81-3394-3425
Email: lembonganmichelletaxi@gmail.com